Privacy Policy

1 Who We Are

7bigbet ("7bigbet", "we", "us", "our") is a PAGCOR-regulated online gaming platform operating under the laws of the Republic of the Philippines. Our platform is accessible at https://7bigbet.org and is designed exclusively for Filipino players aged 21 years and above.

This Privacy Policy applies to all personal data collected, processed, stored, and used by 7bigbet in connection with your use of our website, mobile interface, games, promotions, customer support services, and any other feature offered on the 7bigbet Platform.

7bigbet acts as the Data Controller for the personal information of its registered players. Where we engage third-party service providers to process data on our behalf, those providers act as Data Processors under written data processing agreements consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its implementing rules and regulations.

2 Personal Data We Collect

7bigbet collects personal data in several categories depending on the nature of your interaction with our platform. The following table outlines the main data categories we collect:

3 How We Collect Your Data

7bigbet collects personal data through several channels and methods:

• Direct submission: When you register a 7bigbet account, complete KYC verification, make deposits or withdrawals, contact customer support, or respond to promotions, you directly provide personal data to us.
• Automated technical collection: When you access the 7bigbet Platform, our servers automatically collect technical and usage data including your IP address, browser information, and session activity through cookies, web beacons, and similar tracking technologies.
• Third-party payment processors: When you transact via GCash, PayMaya, BPI, BDO, Metrobank, or OTC payment channels, we may receive confirmation data from those payment processors to verify your transaction.
• Identity verification providers: We may use licensed third-party identity verification services to assist with KYC checks. These providers process your identity documents on our behalf under strict data processing agreements.
• Regulatory databases: To comply with our PAGCOR license obligations, 7bigbet may cross-reference player data against PAGCOR-maintained self-exclusion registers and other regulatory databases.

4 Why We Use Your Personal Data

7bigbet processes your personal data for the following specific and legitimate purposes:

• Account creation and management: To register, verify, and maintain your 7bigbet account, and to authenticate your identity each time you log in to protect your account from unauthorized access.
• Service delivery: To provide you with access to all games, features, promotions, and services available on the 7bigbet Platform.
• Transaction processing: To process your deposits, execute withdrawals, and maintain accurate financial records of all transactions conducted through your account.
• KYC and regulatory compliance: To verify your identity, age (21+ as required by PAGCOR), and location as required under our PAGCOR operating license and applicable Philippine gaming laws.
• Anti-money laundering (AML): To detect, investigate, and prevent money laundering, fraud, collusion, and other financial crimes in compliance with the Anti-Money Laundering Act of the Philippines (AMLA) and related PAGCOR directives.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behavior, enforce player-requested deposit limits and self-exclusion periods, and comply with PAGCOR responsible gaming directives.
• Customer support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance.
• Platform improvement: To analyze gameplay data, usage patterns, and feedback to improve the quality, performance, and game selection of the 7bigbet Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about 7bigbet services — but only where you have provided valid consent or where it is otherwise permitted by law.
• Security and fraud prevention: To detect and prevent unauthorized account access, bonus abuse, cheating, use of automated tools, and other forms of platform misuse.

5 Legal Bases for Processing

Under the Philippine Data Privacy Act of 2012, every processing activity conducted by 7bigbet must have a valid legal basis. The following legal bases apply to our data processing activities:

• Contractual necessity: The majority of data processing by 7bigbet is necessary to perform the contract between you and 7bigbet — i.e., to provide you with online gaming services as agreed when you registered your account.
• Legal obligation: KYC verification, AML monitoring, PAGCOR reporting, and certain data retention activities are required by Philippine law. We cannot fulfill our regulatory obligations without processing the relevant data.
• Legitimate interests: We process certain technical and usage data to secure our platform, detect fraud, improve services, and operate our business, where these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Personal Data

7bigbet does not sell your personal data. We may share your data only in the following specific circumstances and with the following categories of recipients:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and our OTC payment partners receive limited transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Licensed KYC service providers may process your identity documents on our behalf to assist with verification. They operate under strict data processing agreements and may not use your data for any other purpose.
• Game software providers: Third-party game studios and RNG certification bodies may receive anonymized or pseudonymized gameplay data for fairness auditing and technical integration purposes.
• IT and hosting infrastructure: Cloud hosting and server management providers who host the 7bigbet platform infrastructure may technically access data in the course of providing those services, under confidentiality obligations.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government agencies may receive player data where we are legally required to disclose it.
• Law enforcement: Where required by a valid court order, warrant, or other legally binding demand issued by a Philippine authority, 7bigbet will disclose relevant player data.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of 7bigbet's business assets, player data may be transferred to the successor entity, subject to equivalent privacy protections and advance notice to affected players where practicable.

7 Cookies and Tracking Technologies

7bigbet uses cookies and similar tracking technologies to operate and improve the platform experience. A cookie is a small text file placed on your device when you visit our website. We use the following categories of cookies:

• Strictly necessary cookies: These are essential for the platform to function correctly. They enable session management, login authentication, and security features. These cookies cannot be disabled without breaking platform functionality.
• Performance and analytics cookies: These help us understand how players use the platform — which pages are visited most, where technical errors occur, and how players navigate between features — so we can improve the experience.
• Functionality cookies: These remember your preferences such as language settings, preferred payment methods, and session display options to provide a more personalized experience.
• Responsible gaming cookies: These support the operation of session time reminders, cooling-off period enforcement, and other responsible gaming features you have activated on your account.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of parts of the 7bigbet Platform. Strictly necessary cookies cannot be disabled, as they are required for the platform to operate securely.

8 Data Retention

7bigbet retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply as a general guide:

When data is no longer required, 7bigbet will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized data that can no longer be linked to an identifiable individual may be retained indefinitely for statistical and platform improvement purposes.

9 Data Security

7bigbet implements a multi-layered approach to data security designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols.
• Access controls: Personal and financial data is accessible only to authorized 7bigbet personnel who require it to perform their job responsibilities. Access is governed by role-based permissions and reviewed regularly.
• Secure storage: KYC documents and sensitive financial records are stored in encrypted form within access-controlled storage environments.
• Two-factor authentication: 7bigbet supports and encourages players to enable two-factor authentication (2FA) on their accounts for an additional layer of login security.
• Intrusion detection and monitoring: Our systems are monitored continuously for suspicious activity, unauthorized access attempts, and potential security incidents.
• Third-party security audits: 7bigbet engages independent security professionals to conduct periodic assessments of our platform's security posture.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7bigbet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03 and the DPA implementing rules.

10 Your Rights Under RA 10173

The Philippine Data Privacy Act of 2012 (Republic Act No. 10173) grants you a comprehensive set of rights regarding your personal data held by 7bigbet. These rights are described below along with how to exercise them:

• Right to be informed: You have the right to know what personal data 7bigbet holds about you, why we hold it, how it is used, how long it is retained, and with whom it is shared. This Privacy Policy is our primary mechanism for fulfilling this right.
• Right to access: You may request a copy of the personal data 7bigbet holds about you at any time. We will respond to verified access requests within 15 business days.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For certain data fields, you can update information directly in your account settings.
• Right to erasure (right to be forgotten): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual rights and circumstances warrant it.
• Right to data portability: Where technically feasible and legally appropriate, you may request that 7bigbet provide your personal data in a structured, commonly used, and machine-readable format.
• Right to damages: Under the DPA, you have the right to be indemnified for any damage sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to lodge a complaint: If you believe 7bigbet has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy. We will require identity verification before processing your request to ensure that data is not disclosed to unauthorized persons.

11 Children's Privacy and Age Restriction

If we determine — through KYC verification, age verification checks, or any other means — that a registered player is under 21 years of age, we will immediately suspend the account, void all bets and winnings generated during the underage period, and securely delete all personal data associated with the account that is not required to be retained for regulatory compliance reporting.

Parents and guardians who believe that their child may have accessed 7bigbet and provided personal information should contact our Data Protection Officer immediately at [email protected] so that we can take swift action to close the account and remove the data.

7bigbet employs age verification technology as part of our KYC compliance process precisely to prevent underage individuals from accessing our platform. We take this obligation seriously and treat any confirmed case of underage access as a significant compliance matter requiring immediate action.

12 Cross-Border Data Transfers

7bigbet is a Philippine-based platform and processes most personal data within the Philippines. However, certain of our technical service providers — including cloud infrastructure, security monitoring, and analytics platforms — may be located outside the Philippines.

Where personal data is transferred outside the Philippines, 7bigbet ensures that appropriate safeguards are in place in accordance with the DPA and NPC guidelines, including:

• Contractual data processing agreements that impose DPA-equivalent data protection obligations on overseas service providers.
• Transfers only to jurisdictions or service providers that offer an adequate level of data protection as determined under applicable NPC guidance.
• Implementation of additional technical and organizational measures where required to protect data during cross-border transmission.

You may request details of the specific safeguards in place for any cross-border data transfer that concerns your personal data by contacting our Data Protection Officer.

13 Changes to This Privacy Policy

7bigbet may update or revise this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, regulatory requirements, or applicable Philippine law. When we make material changes to this Policy, we will:

• Post the updated Policy on this page with a revised "Last Updated" date prominently displayed.
• Notify registered players via an in-platform notification visible upon next login.
• Send an email notification to your registered email address if the changes are significant enough to require explicit re-acknowledgment.

We encourage you to review this Privacy Policy periodically to stay informed about how 7bigbet protects your data. Your continued use of the 7bigbet Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised terms.

If you disagree with any changes to this Privacy Policy, you may close your account by contacting our customer support team. We will process account closure requests in accordance with our data retention obligations as described in Section 8.

14 Contact Us and Data Protection Officer

7bigbet has designated a Data Protection Officer (DPO) in compliance with Section 21 of the DPA Implementing Rules and Regulations. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us through the following channels:

If you are unsatisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines: